Returns & Exchanges
At Dr Simi, we want you to be completely satisfied with your fashion purchase. If your new items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and have original tags attached.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Affix the prepaid shipping label provided in your portal to the package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing